FAQ

Frequently Asked Questions

Find answers about aluminum products, specifications, customization, MOQ, quality control, packaging, payment and international shipping.

How Can We Help?

Browse the topics below for quick answers to common questions from aluminum buyers.

01. Products & Specifications

We supply aluminum coil, sheet, strip, foil, rod, tube and panel products for a wide range of industrial and commercial applications.

We supply 1000, 3000, 5000 and 6000 series aluminum alloys, including commonly requested grades such as 1050, 1060, 1100, 3003, 3004, 3105, 5052, 5083, 5754 and 6063. Other alloys are available depending on product specifications and quantity.

Common tempers include O, H12, H14, H16, H18, H22, H24, H32, H111, H116, H321, T5 and T6, depending on the alloy and product.

Yes. Thickness, width, length, coil weight, inner diameter and other specifications can be customized according to your requirements.

Yes. Depending on the product, we can provide mill finish, color coated, embossed and other customized surface options.

02. MOQ & Quotation

MOQ depends on the product, alloy, temper, size and production requirements. Please send us your specifications and required quantity, and our team will check the most suitable solution for you.

Please provide the product type, alloy, temper, thickness, width, length or coil size, quantity and destination port. Drawings or technical specifications are also helpful for customized products.

Once we receive complete specifications and quantity information, our team will prepare your quotation as quickly as possible.

03. Samples & Quality Control

Sample availability depends on the product and specification. Please contact us with your requirements, and we will check whether a suitable sample is available.

Quality inspections are carried out during production and before shipment. Depending on the product, inspections may include thickness, dimensions, surface quality, coating and other specification checks.

Yes. Relevant material and quality documents can be provided according to the product and order requirements.

04. Production & Lead Time

Production lead time depends on the product, specification, quantity and current production schedule. We will confirm the estimated lead time with you before the order is finalized.

Yes. Depending on the product, we can provide slitting, cutting, leveling, surface processing and other customized processing services.

Yes. We support both regular and project-based orders. Production arrangements are planned according to product specifications, quantity and delivery requirements.

05. Packaging & Shipping

We use export packaging according to the product type and transportation requirements, with protection against moisture, scratches and transportation damage.

Yes. We can assist with international shipping and logistics according to the destination and agreed trade terms.

Common trade terms include EXW, FOB, CFR and CIF. Other delivery arrangements can be discussed according to the destination and order requirements.

We serve customers in different international markets. Please contact us with your destination country or port, and our team will check the available shipping options.

06. Payment & Orders

Payment terms depend on the order value, product and contract terms. T/T bank transfer is commonly used for international orders. Please contact our team for the payment terms applicable to your order.

Please contact us as soon as possible. Whether specifications can be changed depends on the current production status of the order.

Still Have Questions?

Send us your product specifications, quantity and destination. Our team will help you find the right aluminum solution.